FURNITURE REPAIR | MAINTENANCE

Our engineers understand a quick response and clear communication between client and service provider should be taken as read. The work undertaken by our team encompasses everything from repairing pedestal locks, tambour shutter units and replacing locking bars to provide a full seating maintenance service.

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BUILDING PERFECTION

Because our business and our success are built on three things – people, professionalism and pride – our aim is to strive for perfection in everything we do.

From French polishing (cup rings on meeting tables; worn or faded reception desks), to general repairs designed to ensure broken or damaged products can be restored, and even the most difficult to find spare part, our expertise is there to keep your business looking great – and not spending unnecessary money if there’s an acceptable alternative.

We can also provide everything from re-upholstering, to the repair and replacement of locks, as well as a range of general maintenance right through to your compliance with electrical testing.

NETWORK
OF
SERVICES

At RFS we pride ourselves on our ability to provide our clients with an excellent and extensive network of services.

Diverse range of services

Our engineers understand a quick response and clear communication between client and service provider should be taken as read. The work undertaken by our team encompasses everything from repairing pedestal locks, tambour shutter units and replacing locking bars to providing a full audit for maintenance servicing.

Full time service engineers

Office Furniture needs looking after, and over a period of time repairs need to happen. At RFS, we have our own full time industry experienced service engineers who can replace broken pedestal/ storage locks and keys, replace runners in drawers or just supply additional spare keys.

The RFS team carried out an excellent project on behalf of DAS, showing great attention to detail during all aspects of the installation, which included Datum bench workstations, Mesh seating, storage, monitor arms, management work walls & offices and other miscellaneous items. The communication, feedback and professionalism provided by the Site Supervisor, Marc Eastoe, was particularly first class.
Chris Grover | Group Sales Director, DAS Business Furniture
I have worked with the Jerry and the team at RFS for over 20 years now, on both larger projects and smaller regular daily requirements. The team have both dedicated and knowledgeable staff, and strong systems – both of which are vital attributes in providing a flexible logistics service to the furniture industry.
Martin Stocks | Director, Operandum Ltd
I have worked with RFS for the last 10 years & have always had a good experience with them, they are a very professional team who help me deliver my projects on time & snag free. Attention to detail is paramount at Techo & RFS are the perfect company to meet our required high standards of finish. We definitely wouldn’t look anywhere else for our installation needs.
Dan Waller, Techo
We have been working with RFS for a number of years and use them for all of our storage, deliveries and installations. The service we receive is very professional, the staff look after our clients and resolve all issues on site.
As a valued supplier, we would have no hesitation in recommending them.
David Knight, Crest Contract Interiors
We have been working with RFS for over 10 years and are Techo’s preferred Installation/Service provider. The service we receive is extremely professional; their trained staff are fully conversant with all Techo’s products.
As a valued partner, we would have no hesitation in recommending them.
Martin Englefield | Senior Project Manager, Techo
We’ve been using RFS for office furniture installation and staff relocations now for about 7 years and they have never failed to deliver.
Great ‘can do’ attitude and won’t leave site till the job is signed off.
Would highly recommend.
Simon Outtrim, M Moser Associates
RFS carried out a t 200 workstation installation for Spacecraft in December 2015. It was my first experience using them and I am happy to say it will not be my last. I found the team to be extremely hardworking and professional at all times. If and when issues arose with the installation they were quick to bring it to my attention with a solution on how to remedy the issue. I found their pricing to be very competitive and very much look forward to working with them in the near future.
Lesley Maeda, SPACECRAFT
RFS have been working with The Furniture Practice since we formed in 1997 from the 2 owners of the company Mark & Jerry down to the newest fitter RFS have instilled a “hands on approach” We can be a very demanding client as situations change very quickly on a day to day basis, but RFS always manage our expectations with their resources and get the job/project completed on time and on budget. We would have no hesitation in recommending them.
Richard Walker | Project Manager, The Furniture Practice
RFS have worked with us on numerous jobs. Their knowledge and commitment is exceptional and they are always professional, confident and very reliable our working relationship continues to grow.
I wouldn’t hesitate to recommend RFS to anyone.
Jemma Willoughby | Business Manager, TCI (GB) Ltd

The highest standards in workmanship, dedicated full-time engineers (not sub-contractors) and a whole raft of services ensure our furniture repair and maintenance service is top notch.

And just like everything else in the RFS portfolio it’s underpinned by years of experience, decades of knowledge and a refreshing, no fuss “can do” attitude.

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