Behind every successful project is a good manager who knows exactly what everyone should be doing and how they should be doing it. The best managers, however, aren’t afraid to get their hands dirty and do the job themselves. And that’s exactly what Dean Gorman, Installations Manager at RFS is. He’s not shy of a little hard work and will turn his hand to any part of the job that needs it. 

We caught up with Dean to find out more about his role and what he enjoys about working at RFS. 

How long have you been working at RFS, and what attracted you to the company?

I’ve worked at RFS since it was first established, but I’ve been working with Jerry since it was PCI, which was around 26 years ago, in 1996. I got the job through my school. They sent me an application form when I was 16, and I just applied, thinking I’d do it for a couple of months and then see what happened. 26 years later, and I’m still here! 

Can you tell us a little about your role? 

As Installations Manager, I go to the site to start jobs off; I also finish them and sort out any problems that pop up in between. I also carry out all training for the new starters and supervisor training for those members of staff who want to become supervisors. In addition, I do bits and bobs in the office, covering other team members when needed – I’m a bit all over the place, really! 

What do you enjoy the most about your job? 

Probably the fact that I’m at different places every day. No day is the same; different jobs, different sites, different people and different products. I enjoy not being stuck in one place all the time. 

Can you tell us a little about what it’s like working with your team?

Everyone here is brilliant; they’re like family to me. I’ve been here so long, and they’ve known me since I was a boy, so they really look after me. I love working with them all. 

And finally, what’s your favourite thing to do when you’re not at work?

Well, I’m married with two kids, so all I get to do is go home to them, and that’s good enough for me! They are my hobby. It’s all about family for me. They’re the reason I come to work; it’s all for them. 

Thanks to Dean for chatting with us, and be sure to keep an eye out for the next Team Interview, which will be coming soon. In the meantime, why not check out our other blogs at